Every decision becomes a test.
Each approver decision is saved as a labelled example.
Before a model, a prompt or a rule changes, the change is replayed against those examples.
Drift shows up as a diff, measured against your own people's judgement.
One worked example runs through these pages. The screens are simulated, the figures are invented, and each one says so.
Before a change ships, it replays.
A new model, a new prompt, a new version of the rules. Each is replayed against the decisions your approvers already made, before it runs on live work.
A change that would have decided a past case differently shows up in review as a diff.
Drift, measured against your approvers.
Drift is not measured against a benchmark someone else wrote. It is measured against the calls your own people made, on your own work.
The examples grow with every decision, so the test grows with the work.
The examples leave with the record.
The examples are yours. They export with the record and the history of your rules, in open formats.
What reviewers ask about this part.
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What is a labelled example?
An approver's decision, saved with the case it was about and the reason given. Before a model, a prompt or a rule changes, the change is replayed against those decisions.
How is drift measured?
Against your own approvers' decisions. A change that would have decided a past case differently shows up as a diff in review, before it ships.
Everything between the agent and your systems.
- 01The rulesYour rules, in one signed file.
- 02The checkEvery action clears the rules before it runs.
- 03The approverHard calls go to one name. Overrides take two.
- 04The limitThe limit lives in the rules, not in a spreadsheet.
- 05The examplesEvery decision becomes a test.
- 06The recordDon't take our word for it. Read the record.
- 07The exportLeave with everything.
Bring us the queue nobody wants.
A teardown measures one process, and you keep the document. A walkthrough is 30 minutes on Gatehouse, no slides. We bring the rules and the sealed record of one held payment. You bring one live process and your reviewers' questions.
support@surehand.io