Study
We measure one of your processes: how much comes in, how much goes wrong. You keep the write-up.
About
The people who build it run it.
Surehand is a small firm of operators. We put AI agents to work on your processes and keep running them. Each one works in your tools, under your written rules. Each one leaves a record your people can audit. All of them run on Gatehouse, the software we built.
The product
We built the thing we needed.
Every deployment we run sits on Gatehouse. Its pages here say what it does. And what it does not hold yet.
- 01Every action is checked against your signed rules before it runs.
- 02Hard calls go to one approver you name.
- 03Every run is saved. Any edit shows.
See Gatehouse, or follow one action through its four checkpoints.
The ideas underneath it, written up: what an agent control plane is, what an agent approval policy says, what human in the loop AI means in practice, and AI agents vs RPA.
Proxen is a Surehand company too. It cuts a team's AI bill (Claude, OpenAI, coding agents) with a proxy built for that team's setup. Same tools, same quality.
How it works
Measure first. Automate second.
Deploy
Your team signs the rules: what the agent may touch, what it may spend, who approves. It works under them and nowhere else.
Run
We run it after launch, then hand it over. The record goes with it, in open formats.
Book a teardownWho you deal with
No account managers. Just operators.
The people on your teardown call are the people who will run your agents. Nobody in between.
Write to the operatorsPlain facts
What we don't have yet. And what we do.
- 01No SOC 2, no ISO 27001, no third-party pen-test report, no named security officer today.
- 02No customer names. The cases are composites, and each is labelled.
- 03Every sub-processor is listed on our security answers page.
- 04A person answers your security questionnaire in writing, usually inside two business days.
Read the security answers, or what security asks first.
Start here
Bring us the queue nobody wants.
Tell us what comes in, who handles it and where it breaks. A person replies, usually inside two business days.
support@surehand.io